FAQ

  • Will my wheelchair passenger be secured safely?

    We specialise in wheelchair transport and have years of experience. We use the latest 3 point Unwin restraints and all our staff have undergone training to MIDAS standards. Our tail lifts are safety checked before every job and receive a thorough examination every 6 months in line with LOLA regulations, furthermore all these certificates are…

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  • I have a special occasion can I decorate the bus?

    We love special occasions! You can decorate the bus and we will either get the vehicle to you earlier or we will decorate the bus for you. We have decorations for most occasions, especially stag and hen do’s and will gladly help you make the occasion even more special.

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  • If I book an airport transfer, where will my luggage be stored?

    This depends on the amount of passengers & luggage traveling, if there are up to 10 people we can remove seats from one side of the vehicle to safely store luggage. Should there be more than 10 passengers, each with a full size case, we can utilise another vehicle to accommodate the luggage separately. We…

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  • Why do I have to pay a deposit and is it refundable?

    Requesting a deposit is beneficial to both sides, you can be sure your booking is secured and will receive a drivers job sheet to check the details we have are correct. This job sheet is also confirmation of your booking. Should you wish to cancel your booking, for whatever reason, as long as we receive…

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  • Do you allow food/drink on the bus?

    We allow food and drink on the bus on the outward journey only.  We provide bins for your use and ask that this is used, or take all rubbish away with you when you leave.  All our buses are cleaned to a very high standard before and after each use and we ask our customers…

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